Course Overview
The RISK/OPPORTUNITY/PROBLEM MANAGEMENT programme is delivered by MEGADEMİ, an Exemplar Global Certified Training Provider, for professionals who need practical, evidence-based competence in RISK/OPPORTUNITY/PROBLEM MANAGEMENT and in enterprise risk management. The curriculum is developed and taught by practising auditors, implementers and consultants working across manufacturing, services, technology, healthcare, energy, public sector and supply chains. Delivery combines instructor-led teaching, facilitated discussion, scenario work, document-review exercises, written assignments and a supervised assessment. Participants work through the purpose, structure, terminology and content of RISK/OPPORTUNITY/PROBLEM MANAGEMENT and apply it in structured workshops based on real situations. RISK/OPPORTUNITY/PROBLEM MANAGEMENT is not a management system requirement standard, so this programme does not lead to certification of an organisation against it. On successful completion candidates receive a MEGADEMİ course completion certificate. A course certificate and personnel certification are two separate things: personnel certification is applied for directly to a personnel certification body such as Exemplar Global, whose auditor categories set their own training, examination and audit-experience requirements.
Learning Objectives
- Explain the purpose, scope, structure and evolution of RISK/OPPORTUNITY/PROBLEM MANAGEMENT
- Interpret the content of RISK/OPPORTUNITY/PROBLEM MANAGEMENT and translate its guidance into verifiable working practice
- Apply the structure, terminology and core concepts of RISK/OPPORTUNITY/PROBLEM MANAGEMENT in day-to-day practice
- Plan, prepare, lead and report specialty activities in alignment with ISO 19011:2026
- Design audit programmes and individual audit plans that are risk-prioritised and resource-balanced
- Gather sufficient and appropriate objective evidence using observation, interviewing, sampling and document review
- Write clear, factual, defensible findings and improvement recommendations tied to evidence
- Evaluate the effectiveness of corrective action, root cause analysis and continual improvement
- Manage auditor behaviour, ethics, confidentiality and conflict-of-interest situations professionally
- Communicate findings to executive leadership and drive measurable performance improvement
Course Modules
Module 1 — Context, governance and the business case for RISK/OPPORTUNITY/PROBLEM MANAGEMENT+
- •History, ownership and revision cycle of RISK/OPPORTUNITY/PROBLEM MANAGEMENT
- •Strategic value of applying RISK/OPPORTUNITY/PROBLEM MANAGEMENT in enterprise risk management
- •Stakeholder map: top management, customers, regulators
- •Linking the standard to organisational strategy, ESG and risk appetite
Module 2 — Terms, definitions and the structure of RISK/OPPORTUNITY/PROBLEM MANAGEMENT+
- •Common vocabulary used in RISK/OPPORTUNITY/PROBLEM MANAGEMENT and in auditing practice
- •How RISK/OPPORTUNITY/PROBLEM MANAGEMENT is organised and how its sections relate to each other
- •How RISK/OPPORTUNITY/PROBLEM MANAGEMENT interacts with the management system standards it is used alongside
Module 3 — Content of RISK/OPPORTUNITY/PROBLEM MANAGEMENT, section by section+
- •Scope, structure and key provisions of RISK/OPPORTUNITY/PROBLEM MANAGEMENT
- •Sector-specific interpretations and common implementation pitfalls
- •Records and evidence that demonstrate application in practice
Module 4 — Risk, opportunities and controls in enterprise risk management+
- •Risk identification, analysis and evaluation aligned with ISO 31000
- •Designing proportionate controls and key performance indicators
- •Integration with operational, financial and reputational risk registers
Module 5 — Audit programme and individual audit planning+
- •Building an annual internal and second-party audit programme
- •Audit objectives, scope, criteria and resource allocation
- •Audit types: internal, supplier and second-party audits, and remote audit activity
- •Sampling methodology, remote auditing and travel logistics
Module 6 — Conducting the audit: evidence, interviewing and observation+
- •Opening meeting protocol and stakeholder management
- •Open questions, layered questioning and active listening techniques
- •Tracing processes end-to-end (vertical and horizontal trace audits)
- •Evaluating documented information vs. operational reality
Module 7 — Findings, classification and reporting+
- •Writing factual, complete, defensible findings (the "5C" rule)
- •Nonconformity against internal criteria, observation and opportunity for improvement
- •Audit report structure, closing meeting and post-audit communication
Module 8 — Corrective action, root cause analysis and follow-up+
- •Containment, correction and corrective action — the critical distinction
- •RCA techniques: 5 Whys, fishbone, fault tree, Apollo, Bowtie
- •Verification of effectiveness and lessons-learned loops
Module 9 — Auditor competence, behaviour and ethics+
- •ISO 19011:2026 personal behaviour and competence framework
- •Confidentiality, impartiality, independence and conflict of interest
- •Handling difficult auditees, disagreements and cultural difference
Module 10 — Examination, certification routes and continual development+
- •Mock audit exercise: full simulated internal engagement
- •Written examination preparation and exam technique
- •How personnel certification works: schemes such as Exemplar Global, their requirements and CPD
- •Building a career portfolio: audit log, witnessed audits, sector specialisation
Daily Programme
Day 1
Foundations of RISK/OPPORTUNITY/PROBLEM MANAGEMENT and the audit discipline- 08:30 Welcome, learner contract, expectations and pre-assessment
- 09:00 History, governance and business value of RISK/OPPORTUNITY/PROBLEM MANAGEMENT
- 10:30 Terms, definitions and the structure of RISK/OPPORTUNITY/PROBLEM MANAGEMENT
- 12:30 Lunch & networking
- 13:30 Walk-through — scope and key provisions of RISK/OPPORTUNITY/PROBLEM MANAGEMENT
- 15:30 Workshop: stakeholder mapping and scope statement
- 17:00 Day-1 reflection and pre-read for day 2
Day 2
Deep dive into the content of RISK/OPPORTUNITY/PROBLEM MANAGEMENT- 08:30 Recap quiz and review
- 09:00 Detailed provisions of RISK/OPPORTUNITY/PROBLEM MANAGEMENT and the records that evidence them
- 10:30 Monitoring, review and internal verification of application
- 12:30 Lunch
- 13:30 Findings, correction and improvement in practice
- 15:00 Workshop: building a risk-based control matrix
- 17:00 Daily reflection log
Prerequisites
- Interest or operational responsibility in the subject area
- Basic familiarity with the subject area (covered in pre-reading)
Who Should Attend
- Specialtys, consultants and audit team members working with RISK/OPPORTUNITY/PROBLEM MANAGEMENT
- Quality, EHS, information security, sustainability, compliance and operations leaders
- Management representatives and process owners responsible for applying the subject internally
- Professionals who need to satisfy the training requirement of a personnel certification scheme
- Suppliers and supply-chain managers expected to demonstrate application of RISK/OPPORTUNITY/PROBLEM MANAGEMENT
Case Studies & Workshops
- ▸A multinational manufacturer applying RISK/OPPORTUNITY/PROBLEM MANAGEMENT consistently across 14 plants on four continents — scope, harmonisation and internal verification.
- ▸A regulated service provider responding to a serious finding raised during an internal audit — root cause, corrective action and verification of effectiveness.
- ▸A fast-growing SME using RISK/OPPORTUNITY/PROBLEM MANAGEMENT as a commercial differentiator to win enterprise tenders in enterprise risk management.
- ▸A public-sector body using the standard to demonstrate accountability and resilience to citizens and oversight bodies.
Assessment & Examination
Daily knowledge checks, workshop participation, peer feedback and instructor observation across every module.
Invigilated written paper of ninety minutes covering interpretation and internal audit practice — multiple-choice and scenario-based questions.
Full role-play assessment evaluating audit planning, evidence collection, finding-writing, closing meeting and report quality.
70% overall, with no individual section below 60%. One supervised re-sit is included in the course fee.
Certification
Successful candidates receive the RISK/OPPORTUNITY/PROBLEM MANAGEMENT course completion certificate issued by MEGADEMİ, an Exemplar Global Certified Training Provider. The certificate carries a unique verification number. It is a course completion certificate: it does not by itself make the holder a certified auditor. Personnel certification is applied for separately to a personnel certification body such as Exemplar Global, according to the requirements of the relevant auditor category. Digital credentials, a printable PDF and a verifiable badge are issued within five working days of successful completion. CPD logging guidance is provided.
Course certificate and personnel certification
On successful completion you receive a MEGADEMİ course certificate confirming the training and assessment you completed. This course is not listed as a registered course in the MEGADEMI-EUROTECH LLC entry of the Exemplar Global Client Register, so no Exemplar Global course-level registration is claimed for it.
MEGADEMI-EUROTECH LLC is an Exemplar Global Certified Training Provider. That is a provider-level status. Personnel certification is granted separately by a certification body against its own published scheme requirements, including audit experience.
Check the Exemplar Global Client RegisterWhere this course fits
The standard page lists every course for this standard; the training-level page compares course levels before you book. Whole teams are usually better served by in-house delivery.
References and official sources
Frequently Asked Questions
What kind of certificate does the RISK/OPPORTUNITY/PROBLEM MANAGEMENT course provide?+
MEGADEMİ is an Exemplar Global Certified Training Provider and issues a course completion certificate at the end of the programme. Provider certification covers our training system; personnel certification is a separate step, applied for directly to the personnel certification body.
What is the duration and delivery format?+
Standard duration is 1–2 days. We deliver live online (instructor-led, fully interactive), in classroom in major international cities, and as a blended programme. In-house corporate delivery is available globally in English, Turkish and on request in other languages.
Do I need prior experience with RISK/OPPORTUNITY/PROBLEM MANAGEMENT?+
Familiarity with management systems and the relevant standard is helpful but not mandatory. A pre-course primer, glossary and self-assessment quiz are provided so every participant starts from a shared baseline.
How is the course assessed?+
Assessment combines continuous evaluation, a full audit simulation and a final invigilated written examination. The pass mark is 70% overall, with one supervised re-sit included in the course fee.
What materials and post-course support are included?+
Participants receive a comprehensive course manual, all workshop templates, audit checklists, finding-writing guides, six months of post-course Q&A access with the lead trainer, and access to course updates when the underlying standard is revised.
Does this course make me a certified auditor?+
No. The course is designed to satisfy the training requirement of personnel certification schemes. To become a certified auditor you must meet the training, examination and audit-experience requirements of the relevant category and apply separately to a personnel certification body such as Exemplar Global.
Can MEGADEMİ deliver this programme in-house for our team?+
Absolutely. We deliver tailored in-house and corporate training globally, with content adapted to your sector, processes and audit programme. Volume discounts apply from six participants. Contact our corporate training team for a proposal.
Technically reviewed by Eren İŞMAN, Lead Auditor and technical reviewer, MEGADEMİ-EUROTECH LLC. Last technically reviewed .
